TRAINING & DEVELOPMENT

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BUYING FOR BEGINNERS

This 1 day course offers an overview of the buying cycle covering strategy, planning, buying, logistics, trading and adapting from what is learnt.

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Seasonal Picks
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NEGOTIATION - BEGINNERS

This 1 day course facilitates beginners to identify the negotiation options open to them and to prioritise which of those is right for their specific business.  During the day the delegates will also cover how to set objectives, identify negotiation styles, how to close the deal and to monitoring the outcome.  Up to 20 delegates

NEGOTIATION - ADVANCED

This 1 day course is for people who have already had some experience of negotiating. Covered in the course is the different negotiation styles, preparation for a negotiation, setting objectives and fall back positions, conflict management,  supplier perspective , closing the deal and monitoring the outcome.  Up to 12 delegates

CUSTOMER PROFILING

The starting point for any business is for everyone to work towards the same vision, with the same customer in mind.  This one day course facilitates retail buyers, operations and marketing teams to discuss, agree and identify their customers in order to buy the right product, display it in the right way and market it with their key customer/s in mind.  Upto 20 delegates. 

PRODUCT SELECTION

With so many products to select from, this one day course teaches how to select the right product, taking into consideration customer profile, packaging, pricing, visual display principles, hero products, statement pieces, seasonal considerations and all the other factors, in order to select the right products, at the right time, to avoid markdowns and margin erosion.  Upto 20 delegates. 

VISUAL MERCHANDISING & DISPLAY

 If visual merchandising is done well, it can create awareness whilst simultaneously increasing brand loyalty. The most important function is to draw customers into the products and close the sale, which is all dependant on the aesthetic quality of the retail display. This 2 day  course covers the framework of options for visual display, the different options for different product, how to maximise return on space, to offer a clear message to the customer.  Upto 20 delegates. 

SELLING SKILLS

This 1 day course is designed to provide you with the techniques and strategies to understand the sales process and how to overcome objections in order to increase sales. The course covers aspects such as product knowledge, data, approach, active listening, communication, presentation, closure and follow up in order to maximise every opportunity.  Upto 20 delegates.

PRESENTATION SKILLS

Presenting information clearly and effectively is a key skill in getting a  message across.  This one day course covers the styles and types of presentations, how to deliver confidently, and using a framework to deliver the message with clarity and within the timeframe allowed.  Upto 20 delegates.

TIME MANAGEMENT

Time Management is one of the best ways to increase productivity and eliminate stress.  This one day course teaches delegates how to work smarter rather than harder, the difference between being effective rather than productive, how to say 'no', how to set goals and to understand the 4 quadrants of time management.   Upto 20 delegates.

GLOBAL SOURCING

From understanding cultures, how to approach foreign tradeshows and cost efficiencies to acronyms such as FOB and CIF, this one day course covers all aspects of sourcing from overseas. Upto 20 delegates.

All courses are available on site or by Zoom.